CannedResponses

Columns

Name	Type	ReadOnly	Description
Id [KEY]	Bigint	False	ID of the canned response.
Content	String	True	Plaintext version of the canned response content.
ContentHTML	String	False	HTML version of the canned response content.
Title	String	False	Title of the canned response.
FolderId	Bigint	False	Id of CannedResponseFolder containing this canned response.
Visibility	Int	False	Denotes the visibility of the canned response. Possible values are: 0- If it is visible to all agents, 1- If it is personal.
CreatedAt	Datetime	True	Canned response creation timestamp.
UpdatedAt	Datetime	True	Canned response updated timestamp.