Views
Columns
Name | Type | ReadOnly | References | Description |
Id [KEY] | Long | False | Automatically assigned when the ticket is created. | |
Title | String | False | The title of the view. | |
Active | Boolean | False | Useful for determining if the view should be displayed. | |
SlaId | Long | False | SlaPolicies.Id | If the view is for an SLA, shows the id. |
RestrictionId | Long | False | The id of the restricion (who may access this account. Will be null when everyone in the account can access it). | |
RestrictionType | String | False | The type of the restricion (who may access this account. Will be null when everyone in the account can access it). | |
RestrictionIds | String | False | The numeric IDs of a single or more groups. Recommended for 'Group' type. | |
Position | Integer | False | The position of the view. | |
ExecutionGroupBy | String | False | Execution is an object describing how the view should be executed. | |
ExecutionGroupOrder | String | False | Execution is an object describing how the view should be executed. | |
ExecutionSortBy | String | False | Execution is an object describing how the view should be executed. | |
ExecutionSortOrder | String | False | Execution is an object describing how the view should be executed. | |
ExecutionGroup | String | False | Execution is an object describing how the view should be executed. | |
ExecutionSort | String | False | Execution is an object describing how the view should be executed. | |
ExecutionColumns | String | False | Execution is an object describing how the view should be executed. | |
ExecutionFields | String | False | Execution is an object describing how the view should be executed. | |
ExecutionCustomFields | String | False | Execution is an object describing how the view should be executed. | |
ConditionsAll | String | False | Logical AND. Tickets must fulfill all of the conditions to be considered matching.Conditions is an object describing how the view is constructed. | |
ConditionsAny | String | False | Logical OR. Tickets may satisfy any of the conditions to be considered matching.Conditions is an object describing how the view is constructed. | |
CreatedAt | Datetime | False | The time the view was created. | |
UpdatedAt | Datetime | False | The time of the last update of the view. | |
Access | String | False | Only views with given access. May be personal, shared, or account | |
GroupId | Long | False | Groups.Id | The group id the view belongs to. Used to query the table |
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