AccountSettings
Columns
Name | Type | ReadOnly | References | Description |
BrandingHeaderColor | String | False | HEX of the header color. | |
BrandingPageBackgroundColor | String | True | HEX of the page background color. | |
BrandingTabBackgroundColor | String | True | HEX of tab background color. | |
BrandingTextColor | String | True | HEX of the text color, usually matched to contrast well with header_color. | |
BrandingHeaderLogoUrl | String | True | The URL for the custom header logo. | |
BrandingFaviconUrl | String | True | The URL for the custom favicon. | |
AppsUse | Boolean | True | The account can use apps. | |
AppsCreatePrivate | Boolean | True | The account can create private apps. | |
TicketsCommentsPublicByDefault | Boolean | True | Comments from agents are public by default. | |
TicketsIsFirstCommentPrivateEnabled | Boolean | True | Allow first comment on tickets to be private. | |
TicketsListNewestCommentsFirst | Boolean | True | When viewing a ticket, show the newest comments and events first. | |
TicketsCollaboration | Boolean | True | CCs may be added to a ticket. | |
TicketsPrivateAttachments | Boolean | True | Users must login to access attachments. | |
TicketsEmailAttachments | Boolean | True | Attachments should be sent as real attachments when under the size limit. | |
TicketsAgentCollision | Boolean | True | Clients should provide an indicator when a ticket is being viewed by another agent. | |
TicketsMaximumPersonalViewsToList | Integer | True | Maximum number of personal Views clients should display in menus. | |
TicketsTagging | Boolean | True | Tickets may be tagged. | |
TicketsMarkdownTicketComments | Boolean | True | Whether agent comments should be processed with Markdown. | |
TicketsEmojiAutocompletion | Boolean | True | Whether agent comments should allow for Emoji rendering. | |
TicketsAgentTicketDeletion | Boolean | False | Whether agents can delete tickets. | |
ChatEnabled | Boolean | True | Chat is enabled. | |
ChatMaximumRequests | Integer | True | The maximum number of chat requests an agent may handle at one time. | |
ChatWelcomeMessage | String | True | The message automatically sent to end-users when they begin chatting with an agent. | |
TwitterShortenUrl | String | True | Possible values: always, optional, never. | |
GSuiteHasGoogleApps | Boolean | True | Whether has google apps. | |
GSuiteHasGoogleAppsAdmin | Boolean | False | Account has at least one G Suite admin. | |
VoiceEnabled | Boolean | True | Whether Voice is enabled. | |
VoiceMaintenance | Boolean | True | . | |
VoiceLogging | Boolean | True | . | |
VoiceOutboundEnabled | Boolean | True | . | |
VoiceAgentConfirmationWhenForwarding | Boolean | True | . | |
VoiceAgentWrapUpAfterCalls | Boolean | True | . | |
VoiceMaximumQueueSize | Integer | True | . | |
VoiceMaximumQueueWaitTime | Integer | True | . | |
VoiceOnlyDuringBusinessHours | Boolean | True | . | |
VoiceRecordingsPublic | Boolean | True | . | |
VocieUkMobileForwarding | Boolean | True | . | |
UsersTagging | Boolean | True | Users may be tagged. | |
UsersTimeZoneSelection | Boolean | True | Whether user can view time zone for profile. | |
UsersLanguageSelection | Boolean | True | Whether to display language drop down for a user. | |
UsersAgentCreatedWelcomeEmails | Boolean | True | Whether a user created by an agent receives a welcome email. | |
UsersEndUserPhoneNumberValidation | Boolean | False | Whether a user's phone number is validated. | |
GooddataAdvancedAnalytics_Enabled | Boolean | True | GoodData Advanced Analytics is enabled. | |
BrandsDefaultBrandId | Long |