Case
Columns
Name | Type | ReadOnly | References | Description |
Id [KEY] | String | True | Unique identifier of the Case. | |
IsDeleted | Boolean | True | Label Deleted corresponds to this field. | |
CaseNumber | String | True | Label Case Number corresponds to this field. | |
ContactId | String | False | Contact.Id | Label Contact ID corresponds to this field. |
AccountId | String | False | Account.Id | Label Account ID corresponds to this field. |
AssetId | String | False | Asset.Id | Label Asset ID corresponds to this field. |
SuppliedName | String | False | Label Name corresponds to this field. | |
SuppliedEmail | String | False | Label Email Address corresponds to this field. | |
SuppliedPhone | String | False | Label Phone corresponds to this field. | |
SuppliedCompany | String | False | Label Company corresponds to this field. | |
Type | String | False | Label Case Type corresponds to this field. | |
RecordTypeId | String | False | RecordType.Id | Label Record Type ID corresponds to this field. |
Status | String | False | Label Status corresponds to this field. | |
Reason | String | False | Label Case Reason corresponds to this field. | |
Origin | String | False | Label Case Origin corresponds to this field. | |
Subject | String | False | Label Subject corresponds to this field. | |
Priority | String | False | Label Priority corresponds to this field. | |
Description | String | False | Label Description corresponds to this field. | |
IsClosed | Boolean | True | Label Closed corresponds to this field. | |
ClosedDate | Datetime | True | Label Closed Date corresponds to this field. | |
IsEscalated | Boolean | False | Label Escalated corresponds to this field. | |
HasCommentsUnreadByOwner | Boolean | True | Label New Self-Service Comment corresponds to this field. | |
HasSelfServiceComments | Boolean | True | Label Self-Service Commented corresponds to this field. | |
OwnerId | String | False | Label Owner ID corresponds to this field. | |
CreatedDate | Datetime | True | Label Created Date corresponds to this field. | |
CreatedById | String | True | User.Id | Label Created By ID corresponds to this field. |
LastModifiedDate | Datetime | True | Label Last Modified Date corresponds to this field. | |
LastModifiedById | String | True | User.Id | Label Last Modified By ID corresponds to this field. |
SystemModstamp | Datetime | True | Label System Modstamp corresponds to this field. | |
LastViewedDate | Datetime | True | Label Last Viewed Date corresponds to this field. | |
LastReferencedDate | Datetime | True | Label Last Referenced Date corresponds to this field. | |
EngineeringReqNumber__c | String | False | Label Engineering Req Number corresponds to this field. | |
Product__c | String | False | Label Product corresponds to this field. | |
SLAViolation__c | String | False | Label SLA Violation corresponds to this field. | |
PotentialLiability__c | String | False | Label Potential Liability corresponds to this field. | |
TCO_Presentation__c | Datetime | False | Label TCO_Presentation corresponds to this field. |
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