Conversations
Delete, and query from conversations table
Columns
Name | Type | ReadOnly | Description |
Id [KEY] | Bigint | False | ID of the conversation. |
Body | String | False | Content of the conversation in HTML. |
BodyText | String | False | Content of the conversation. |
FromEmail | String | False | Email address the message was sent from. |
Incoming | Boolean | False | True if a particular conversation should appear as being created from outside (i.e., not through web portal) |
Private | Boolean | False | True if the note is private |
SupportEmail | String | False | Email address from which replies are sent. |
Source | Integer | False | Denotes the type of conversation. |
TicketId | Integer | False | Ticket id to which conversation is added. |
ToEmailsAggregate | String | False | Email addresses of agents/users who need to be notified about this conversation |
UserId | Bigint | False | ID of the agent who added conversation. |
CreatedAt | Datetime | True | Conversation creation timestamp. |
UpdatedAt | Datetime | True | Conversation updated timestamp. |
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