Conversations
Delete, and query from conversations table
Columns
Name
Type
ReadOnly
Description
Id [KEY]
Bigint
False
ID of the conversation.
Body
String
False
Content of the conversation in HTML.
BodyText
String
False
Content of the conversation.
FromEmail
String
False
Email address the message was sent from.
Incoming
Boolean
False
True if a particular conversation should appear as being created from outside (i.e., not through web portal)
Private
Boolean
False
True if the note is private
SupportEmail
String
False
Email address from which replies are sent.
Source
Integer
False
Denotes the type of conversation.
TicketId
Integer
False
Ticket id to which conversation is added.
ToEmailsAggregate
String
False
Email addresses of agents/users who need to be notified about this conversation
UserId
Bigint
False
ID of the agent who added conversation.
CreatedAt
Datetime
True
Conversation creation timestamp.
UpdatedAt
Datetime
True
Conversation updated timestamp.
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