TicketForms
Columns
Name
Type
ReadOnly
References
Description
Id [KEY]
Long
True
Ticket form id.
Name
String
False
The name of the form.
RawName
String
False
The dynamic content placeholder, if present, or the 'name' value, if not.
DisplayName
String
False
The name of the form that is displayed to an end user.
RawDisplayName
String
False
The dynamic content placeholder, if present, or the 'display_name' value, if not.
Position
Integer
False
The position of this form among other forms in the account, i.e. dropdown.
Active
Boolean
False
If the form is set as active.
EndUserVisible
Boolean
False
Is the form visible to the end user.
Default
Boolean
False
Is the form the default form for this account.
TicketFieldIds
String
False
Ids of all ticket fields which are in this ticket form.
InAllBrands
Boolean
False
Is the form available for use in all brands on this account.
RestrictedBrandIds
String
False
Ids of all brands that this ticket form is restricted to.
Pseudo-Columns
Name
Type
Description
FallbackToDefault
Boolean
If true, returns default ticket form when the criteria defined by the parameters results in a set without active and end user visible ticket forms.
AssociatedToBrand
Boolean
Only ticket forms of current brand (defined by url) if true.
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