TicketForms
Columns
Name | Type | ReadOnly | References | Description |
Id [KEY] | Long | True | Ticket form id. | |
Name | String | False | The name of the form. | |
RawName | String | False | The dynamic content placeholder, if present, or the 'name' value, if not. | |
DisplayName | String | False | The name of the form that is displayed to an end user. | |
RawDisplayName | String | False | The dynamic content placeholder, if present, or the 'display_name' value, if not. | |
Position | Integer | False | The position of this form among other forms in the account, i.e. dropdown. | |
Active | Boolean | False | If the form is set as active. | |
EndUserVisible | Boolean | False | Is the form visible to the end user. | |
Default | Boolean | False | Is the form the default form for this account. | |
TicketFieldIds | String | False | Ids of all ticket fields which are in this ticket form. | |
InAllBrands | Boolean | False | Is the form available for use in all brands on this account. | |
RestrictedBrandIds | String | False | Ids of all brands that this ticket form is restricted to. |
Pseudo-Columns
Name | Type | Description |
FallbackToDefault | Boolean | If true, returns default ticket form when the criteria defined by the parameters results in a set without active and end user visible ticket forms. |
AssociatedToBrand | Boolean | Only ticket forms of current brand (defined by url) if true. |
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