Disputes

Columns

Name

Type

References

Description

Id [KEY]

String

The Id of the dispute.

Currency

String

Three-letter ISO currency code representing the currency of the amount that was disputed.

EvidenceAccessActivityLog

String

Any server or activity logs showing proof that the customer accessed or downloaded the purchased digital product.

EvidenceBillingAddress

String

The billing address provided by the customer.

EvidenceCancellationPolicy

String

Your subscription cancellation policy, as shown to the customer.

EvidenceCancellationPolicyDisclosure

String

An explanation of how and when the customer was shown your refund policy prior to purchase.

EvidenceCancellationRebuttal

String

A justification for why the subscription of the customer was not canceled.

EvidenceCustomerCommunication

String

The (ID of a file upload) Any communication with the customer that you feel is relevant to your case (for example emails proving that they received the product or service, or demonstrating their use of or satisfaction with the product or service).

EvidenceCustomerEmailAddress

String

The email address of the customer.

EvidenceCustomerName

String

The name of the customer.

EvidenceCustomerPurchaseIp

String

The IP address that the customer used when making the purchase.

EvidenceCustomerSignature

String

The (ID of a file upload) A relevant document or contract showing the customer's signature.

EvidenceDuplicateChargeDocumentation

String

The (ID of a file upload) Documentation for the prior charge that can uniquely identify the charge, such as a receipt, shipping label, work order, etc.

EvidenceDuplicateChargeExplanation

String

The explanation of the difference between the disputed charge and the prior charge that appears to be a duplicate.

EvidenceDuplicateChargeId

String

The Stripe ID for the prior charge which appears to be a duplicate of the disputed charge.

EvidenceProductDescription

String

The description of the product or service which was sold.

EvidenceReceipt

String

The (ID of a file upload) Any receipt or message sent to the customer notifying them of the charge.

EvidenceRefundPolicy

String

The (ID of a file upload) Your refund policy, as shown to the customer.

EvidenceRefundPolicyDisclosure

String

The documentation demonstrating that the customer was shown your refund policy prior to purchase.

EvidenceRefundRefusalExplanation

String

The justification for why the customer is not entitled to a refund.

EvidenceServiceDate

String

The date on which the customer received or began receiving the purchased service, in a clear human-readable format.

EvidenceServiceDocumentation

String

The (ID of a file upload) Documentation showing proof that a service was provided to the customer. This could include a copy of a signed contract, work order, or other form of written agreement.

EvidenceShippingAddress

String

The address to which a physical product was shipped. You should try to include as much complete address information as possible.

EvidenceShippingCarrier

String

The delivery service that shipped a physical product, such as Fedex, UPS, USPS, etc. If multiple carriers were used for this purchase, please separate them with commas.

EvidenceShippingDate

String

The date on which a physical product began its route to the shipping address, in a clear human-readable format.

EvidenceShippingDocumentation

String

The (ID of a file upload) Documentation showing proof that a product was shipped to the customer at the same address the customer provided to you. This could include a copy of the shipment receipt, shipping label, etc, and should show the full shipping address of the customer, if possible.

EvidenceShippingTrackingNumber

String

The tracking number for a physical product, obtained from the delivery service. If multiple tracking numbers were generated for this purchase, please separate them with commas.

EvidenceUncategorizedFile

String

The (ID of a file upload) Any additional evidence or statements.

EvidenceUncategorizedText

String

Any additional evidence or statements.

EvidenceDetailsDueBy

Datetime

Date by which evidence must be submitted in order to successfully challenge dispute.

EvidenceDetailsHasEvidence

Boolean

Whether or not evidence has been saved for this dispute.

EvidenceDetailsPastDue

Boolean

Whether or not the last evidence submission was submitted past.

EvidenceDetailsSubmissionCount

Integer

The number of times the evidence has been submitted.

Amount

Integer

The disputed amount.

BalanceTransactionsAggregate

String

List of zero, one, or two balance transactions that show funds withdrawn and reinstated to your Stripe account as a result of this dispute.

Charge

String

The Id of the charge that was disputed.

Created

Datetime

The Date dispute was opened.

IsChargeRefundable

Boolean

If true, it is still possible to refund the disputed payment.

Livemode

Boolean

Tells if the dispute is in livemode.

Reason

String

The reason given by cardholder for dispute.

Status

String

The current status of dispute.

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name

Type

Description

AccountId

String

The Id of the connected account to get disputes for.

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