Macros
Columns
Name
Type
ReadOnly
References
Description
Id [KEY]
Long
False
Automatically assigned when created.
Title
String
False
The title of the macro.
Actions
String
False
An object describing what the macro will do.
Active
Boolean
False
Useful for determining if the macro should be displayed.Only active macros if true, inactive macros if false.
Description
String
False
The description of the macro.
Position
Integer
False
The position of the macro.
Restrictions
String
False
Who may access this macro. Will be null when everyone in the account can access it.
CreatedAt
Datetime
False
The time the macro was created.
UpdatedAt
Datetime
False
The time of the last update of the macro.
Access
String
False
Only macros with given access. Possible values are personal, shared, or account.
Category
String
False
Only macros within given category.
GroupId
Long
False
Groups.Id
Only macros belonging to given group.
OnlyViewable
Boolean
False
Only macros that can be applied to tickets if true, All macros the current user can manage if false. Defaults to false.
Attachments
String
False
An array of macro attachment IDs to be associated with the macro, used in Insertion
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